Why I gave my client a promotion

It might seem impossible to give yourself a promotion when you work for yourself. But last week, I did just that. I promoted one of my clients. Actually, I often promote my clients without them even knowing it!

She was doing everything in her business: from scheduling meetings to sending out invoices. Not only did she often feel like she was burning out, she bogged down her projects and her team. Why? Because nothing got done without her seeing it, checking it, approving it.

She was accustomed to running her business this way. After all, that’s how things had always been done. Not to mention she was a bit of a control enthusiast.

What she didn’t realize was her business had changed. Among other things, she had a waiting list of ideal clients who wanted to work with her. She often wished she could clone herself.

I helped her see that if her business was going to grow into her vision, she needed to promote herself. If she wouldn’t do it … I would.

In this video you’ll hear the story of how I helped my client step into her new role, what that new role was, and how she reacted when I told her about it. No doubt, you will see some of yourself in her … and perhaps you’ll consider taking the next step I map out for you.

 

My secret to getting more done

As the year draws to a close, you may be focusing on 2018 and what it means for your business. No doubt, you’ll see a lot of organizing supplies, planners and workshops on the market, all promising to help you prepare for the year ahead.

I like to take a practical approach to help you get your work accomplished. I’ve developed this system from years of experience giving productivity workshops and working 1:1 with my clients. My system is based on a three-step productivity formula called Focus First™.

In today’s video, I’ll show you the foundational first step of Focus First™ that you can take right now to give your productivity the boost it needs. Imagine starting 2018 with a fresh list of goals you know you will accomplish.

If you feel frazzled at the end of the day, or if you’re tired of having your priorities slip to the bottom of the list, then this video is for you.

P.S. After you watch, please hit return and let me know if you’ve heard of the game I mention in the video. I’m really interested.

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focus first

Most people don’t do this in their business

As a kid, my mother taught me to say “thank you” whenever someone did something nice for me. It could be as simple as having a door held open, or as personal as receiving a gift.

I’ve been thinking a lot about my mom recently. She passed away several years ago, and all the wonderful lessons I learned from her still resonate with me. The most important is showing gratitude.

This got me thinking about you, and how you give thanks to those who support you and your business.

With the hectic pace of running your business, having time to reflect rarely happens, yet it is essential to your overall state of mind and directly influences the people around you.

When you take time to give thanks, people notice and good things start to happen in mysterious ways. Plus, it makes you feel good inside.

So how do you create gratitude systems to ensure appreciation becomes a habit and a natural extension of your daily routine?

Watch this video where I share 3 things you can start doing right now, to show gratitude in your business.

Do this if you want to make money

Do you like to make money? I’m guessing your answer is a resounding YES!, especially if you’re an ambitious entrepreneur who wants to take your business to the next level.

If you felt a pang of embarrassment when you made this “admission,” not to worry … many of my clients (who are very successful) still feel uncomfortable talking about money. So let’s change the money conversation for you by first adjusting your money mindset.

And here’s the first step … give yourself permission to step away from the boring details of money management.

This simple truth took me a long time to figure out and it was a game changer in my business: Have the professionals look after the financials.

When you have professionals handling the details of your finances, you can keep your focus on what matters most in your business …. think forecasting, profitability and planning. I often review my services to see which are generating (or not generating) revenue so I can adjust and innovate as needed.

Your time and attention is better spent on the big picture than it is inputting your receipts and balancing your bank account

In the video I’ll share with you the 3 key people you need on your Money  Team … and I’ll also share 2 big secrets to make this team rock.

Money

What to do when your systems compromise your service

As you know, I’m a huge fan of using systems in your business to make it run more efficiently. However, as I recently experienced, sometimes systems can get in the way of service.

It’s important to always keep the customer in mind when you’re designing your systems. Otherwise, they’ll get lost in the shuffle. This often happens if you’re designing system with blinders on. That means you go through the steps but never really test the process with the end user.

In this video I’ll show you why this often-missed step is so important and what happened to me when it got missed.

systems

The must-have system in your business

If you only have one system in your business, this one is it!

Your signature system is your proprietary, step-by-step process that you take your clients through to get them from their current state to their desired state. It’s how you solve their problems and relieve their pain-points.

It is the most important system you have in your business. Consider it the powerhouse among all of your systems. What makes it unique is that it has two faces. One face is directed at your client, showing them exactly how you work, which builds confidence and trust. The other face is directed at your team, showing them the steps involved for working with clients, which builds consistency and efficiency.

Your signature system may currently reside in your head. If you were to tell me that you intuitively know each step of your process, I would say to you, it’s time for a data download. If your signature system stays in your head, three things will happen:

  1. Delegating will be painful or impossible.
  2. You will be the bottleneck in your business.
  3. Your business will plateau.

None of these are scenarios that I want for you. Watch this video where I take you through three simple steps to design your signature system.

system

Why you need to step away from your business

I’ll bet your business is keeping you very busy. It seems when I ask: “How are things?” everyone responds with, Busy.

Busy with the business.
Busy with the kids.
Busy just living.

To be honest with you, I do this too.

Busyness leaves you spinning, exhausted and burnt out. 

The challenge of being in a constant state of busyness is you are operating in reactive mode. You are caught in the weeds with no capacity to see beyond.  Being strategic, creative and innovative get kicked to the curb. 

In this video, I offer you a ticket out of Busy. It will take you to a place where you can see your business from 30,000 feet up in the sky. Where you can get clarity and focus. I’ve accompanied my clients to this magical place and I invite you to do the same.

your business

Is this your new normal?

I was wrapping up a project with a client. We had spent 6 months getting business processes up and running, tech tools set up to automate the routine stuff, and a support team in place to whom she could delegate.

Her business was rocking, rolling and ready to scale.

She told me how she now felt free, relaxed and well rested in her business. This scenario had become her new normal, and she told me how great it felt. It was how she had always imagined things would be for her and for her business.

This is when I thought of you.

What is your vision for your business?

  • Do you dream of having an assistant to do those things that bore you to tears and that, frankly, you suck at doing?
  • Would it be awesome to multiply the number of clients you serve?
  • How about finally having the right tech tools in place so you no longer have to waste time searching?

Watch this video where I’ll share how you can get crystal clear about what your new normal will look like.

productivity

Why it’s okay to have a messy business

Has your business ever felt so messy you wanted to hide from it? Literally. The shut the laptop and run for cover kind of hiding.

You are not alone. I’ve been there, my clients have been there and practically every business owner I’ve meet has been there.

Face it, business can get messy, even at the best of times. Actually, especially at the best of times because that’s when your business is so busy, you can’t get to the back-end operational details that keep things running smoothly.

The truth is, things have to get messy before they can get organized. Messy is a rite of passage to a better way of operating.

It should feel somewhat uncomfortable and bumpy along the road. That is totally okay and to be expected.

In this video I give you permission to embrace the disorganization that your business may be experiencing at this very moment.

messy business

How to prepare your business for the climb

Does your business sometimes feel like an uphill climb? Similar to riding your bike in the wrong gear? That’s what I experienced the other day while I was out on a bike ride. I was on some pretty steep hills and I thought of you and how hard running your business can be.

This is what I know for sure:

If you don’t prepare for the growth that has come, then the busy times will feel like going up a hill in the hardest gear.

You’ll feel like you’re pedaling as fast as you can, but you don’t seem to be getting the traction or speed you need to support that rapid growth.

Watch this video where I’ll encourage you to think a little differently about how to prepare your business so you can sit back, relax and actually enjoy the climb.

uphill climb