5 reasons why I’ll miss Tungle

Saying goodbye to a member of your team is tough. They’ve served you well. They were loyal, consistent, shared your workload and contributed to your success. When they leave, their absence is noticed.

That’s how I felt this week when Tungle, my online scheduling system, handed in its resignation. Unlike other team members, Tungle wasn’t moving on to greener pastures. As of December 3, 2012, Tungle would be dead.

It was all in an email

I received an email from Marc earlier in the week. Marc is part of the Tungle team and was the one chosen to break the news to the many Tungle subscribers. The email was entitled Life is about the Journey. Here’s part of what he said:

“All of our new responsibilities within RIM are very exciting; however, it hasn’t left much time for innovation on the core Tungle product over the past year, as we’re sure you have noticed. To make the most of our new focus, we have sadly decided it is time to shut down the standalone Tungle service.”

And with that said, it was done. I will miss this member of the intandem team. Here’s why.

The 5 reasons why I’ll miss Tungle

1.  It saved me time

Tungle freed up so much of my time. Part of running my business means scheduling appointments with clients and colleagues. Rather than play email ping pong trying to find a time that works for all of us, I can send the person a link to my Tungle calendar and they can see my availability. They can then choose a time that works for both of us.

2.  It streamlined my scheduling system

Tungle automatically synced with iCal, which is the calendar system I use. This meant I didn’t have to manage two independent calendars, they actually talked to each other. I simply selected my available time slots in Tungle and it would display this information to those who were proposing a meeting with me. If I scheduled an appointment in iCal during one of those Available time slots, this information immediately got synced with Tungle, which would show it as busy.

3.  I could customize Tungle 

When people went to my Tungle calendar they felt it was an extension of my company and my brand. Tungle enabled me to put my intandem logo right there for all to see, so they knew they were in the right place. I loved that feature.

4.  My clients loved using it

Whenever my clients are happy, I’m happy. Tungle was easy for them to use. They didn’t have to spend a lot of time trying to figure out how to use it. Tungle was intuitive and easy. It took them step-by-step through the process of scheduling a meeting with me. It also sent them a reminder of the meeting by email and would put the meeting details right into their calendar if they chose.

5.  It was free

As an entrepreneur, Free is a price tag we all love. Many other scheduling systems only give you the bare bones of their capability at no charge. To use more robust features, such as custom branding, unlimited number of appointment bookings or multiple number of users, you have to upgrade for a fee. Tungle gave you the full meal deal all for free. I’ll really miss that.

What’s next for intandem?

I’ve resigned myself to the fact that I have to move on. Tungle is suggesting Doodle, but I’m going to shop around first. Time Trade and Acuity are two other scheduling systems I’ve heard good things about. In any event, it’s hard to replace such a reliable member of my team, especially when my expectations are so high.

So here’s to the whole team at Tungle. Thanks for making my job easier. May Tungle RIP.

What tool do you use to schedule your meetings? Share your comments below and continue the conversation.

Comments

  1. Outlook is an amazing tool. I’ve used it when I worked inside a company. It has many great features to help keep the busiest professional organized. Outlook works wonders if the people with whom you are trying to schedule a meeting are all within the same organization (and are therefore on the same MS Exchange Server).

    However, since Outlook is a desktop system, it must connect to online services in order to enable those from outside your business to see your availability and schedule a meeting accordingly. That’s where the online scheduling tools come in to play. Outlook is able to connect with a variety of third-party services (Tungle, gmail etc.) which allows syncing between calendars. But you need both tools. Outlook plus an online scheduling tool.

    Let me know if I’ve missed something … that does occasionally happen. ;)

  2. Thanks for your comment. I hadn’t yet heard about Booktup. What is clear is there are a many online scheduling options out there and many that are coming on the market. One thing that sets some above others is the support the company will provide users. This makes a huge difference and a big impact for those unfamiliar with the tool and needing some guidance. I’m talking about live telephone support or instant messaging. I’ve been transitioning to a new cloud-based accounting software and the support I’ve received has been phenomenal.

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